Radisson Blu Reviews

Nice hotel, lots of parking. Helpful and friendly staff

I tried to fill out a survey sent to me after my stay, but it repeatedly broke. Coincidence???

I stayed at the Radisson Blu in Anaheim, CA. The hotel is beautiful and clean. I booked a room with a king bed and bunk beds because I was traveling with my 2 preteen sons for a basketball tournament. The reservation was completed through the link that was sent out from our basketball coach just as everyone in our group did. After arrival, we were informed that the room we had reserved was not available, nor was anything with more than one bed (2 queens was my hope!) and that this was my “fault” because I had booked a king room. We were given an “upgraded” (I was reminded of this REPEATEDLY) suite on a different floor from the rest of the team with one king bed and a pull out sofa, which none of us could have slept on. When we expressed that this wouldn’t work, we were told the hotel was fully booked and that we hadn’t booked through our group and this was the reason for the floor relocation. We were then given complimentary breakfast for our trouble. After the worst night of sleep we have ever had (you should try sleeping in one bed with 2 preteen boys!) we dragged ourselves downstairs for our complimentary breakfast, only to be told by a snotty woman at the restaurant that we were not allowed to dine that morning because we did not have a reservation. Maybe someone could have told us to make a reservation when they gave us the breakfast tickets????? That was it, I went to the front desk, got the manager (was kept waiting for several minutes for this as well) and was given $75 off my stay!!!! Keep in mind, the rooms booked through our group were $160/night, but they were charging me $250 for the “upgrade.” I tried to go back to my original booking to dispute the $250/night and it was no longer accessible because I had already had my stay. After no sleep, no acceptable breakfast, being treated rudely, AND being overcharged for an upgrade that I didn’t want and had only made the situation worse, $75 seemed insulting. Honestly, I was so happy to find a hotel close to Disney that was clean. I had hoped for a positive experience and to be able to return. What I found instead was a bunch of people who couldn’t care less that they were providing substandard customer service and blamed me for booking the wrong room type, not booking the right way to be with our group, coming to breakfast too late, and not making a breakfast reservation. We had to check out, play basketball games in the afternoon/evening and then drive home in holiday weekend traffic on no sleep. I will not return. What a disappointment.

I had various option to stay in port Elizabeth but I decided to go with RADISSION BLU as it is renowned and they were offering good points. Initially we struggled to get basic thing like water , power cut and often cloths were missing in laundry but after spending 3 months in the hotel i came to know that the points which was supposed to come to my account I haven't received . After sending so many email i am not getting response. This is really un expected from a group like radission Blu.
Thanks
Mohammad iftekhar khan
+919979882919

We stayed in a Radisson Blu in Malta in December . The stay itself was great. I joined their rewards scheme and have written to them twice - once through the app the other time through 'contact us', in terms of getting reward points for our stay.
No response whatsoever.
Poor communications and customer care.

So upset at how the Blu Raddison in Anaheim treated me last night. I was a guest of a friend who stays there often and had left to go do a quick errand. I had gone downstairs to get a phone charger thinking I would bump into him down there. He his errand took longer than expected and he had been texting to let me know but I was locked out of the room and with everything in it. And nobody would even go in there to get my purse which had my ID, medication, phone and money in there. The staff then told me to leave as I was a not paying guest, I was a visitor and I had to drive out into Anaheim in the middle of the night which is a very bad area to try and get home 30 miles away. I told them I needed my medication because I was in no condition to drive, my car was on empty but my money is locked up in that room at the Blu Raddison, I had no phone to call for help when I would eventually run out of gas, and I didn't know how to get home because I use the GPS on my phone. And the security guard called me a liar when I was trying to explain the urgency of the situation. I believe she was like the others was stereotyping me but didn't do such a good job of hiding as they were trying to. They wouldn't even call the police or an ambulance for me or let me sit in the garage until hopefully my friend came back. I can't believe I was treated so terribly with no regard to my safety or anybody else as I should not have been driving like that and you don't want to sit in Anaheim as a female by yourself in dead of night without even a phone. Such a shame, I thought the hotel was so beautiful but apparently they don't treat everybody the same way. We are all human, it's 2022, so sad.

Radisson Blu İstanbul Ataşehir

Went to Radisson Blu's spa this past weekend. Never saw such an unorganized facility. I was let wandering in the halls of spa carrying my clothes in hands without assistance. Staff does not care what you do. I was expecting a locker for my stuff and I got it at the end of my adventure which makes no sense. Bottomline; you pay you suffer.

I booked through booking.com for the Radisson blu Sussex in Mayfair. Got a call within a few hours from the Radisson to say it was closed but they’d transfer me to a similar property. No reason was given as to why they’re taking bookings on a closed property but it is, to my mind, misleading. When I arrived I realised that the similar sister property was right in Leicester Square and extremely noisy, definitely not similar or somewhere I’d chose to stay. I was also, on check in, charged considerably more than the rate on booking.com. I was told enquiries would be made. I got a phone call from the Sussex reception to my room at 11.10pm waking me, apparently in error. I had to wait a considerable period and jump through various hoops to get the overcharge refunded. Definitely didn’t get what I booked, hotel apparently unable/unwilling to resolve. Definitely wouldn’t go Radisson blu again, better options available.

Radisson blu park palace vienna

Stay away from this hotel . I arrived with my friend this morning and checked in, unfortunately only one of our rooms was ready which wasn’t a problem at all as we wanted to visit the city right away. (Check in was about 30 minutes) When we came back at 6.30 pm to pick up my room key I was told the connecting room joined to my friends had technical problems. I was then asked if wanted to pay now wich i said I could do with my friend after a hot bath because of a long day on the road . They then told me they wanted a guarantee (not trusting me ) even tho my friend didn’t need one . This all took another 30 minutes of my day as the first person in line.
I then payed right away as I was tired and out of patience. They had already gotten all my info and Coronapas at check in but now wanted it again.
When i arrived to the new room it was not the same class as my friends, it did not have a bathtub like in the original room as i was given in the first place , i called the reception they then told me i couldn’t get the same type room ( no valid explanation). I feel ripped off, badly welcomed I will never come back and I will choose another hotel for my last night.
I have worked for the Costes in Paris i know what I’m talking about.
This is a 1 star treatment!!!

The hotel is an end to end cohesive Fiji main land experience that titillates your senses from the well equipped rooms to the harmony spa and the aesthetically pleasing constructs of the surrounds. The culinary immersions available are quite riveting as you are spoilt for choice between multiple cuisines or good old bar grill food. This is an outstanding resort on Denarau Island and perfect for families, inter generational families and couples alike. Proximity and location to the Port Denarau enhances the location significantly. Be sure to try the spa, Sia is great at the authentic Fijian massages! I will return !

Rude and unprofessional staff at Radisson Blu Espoo. They advertised their fancy restaurant at bottom level of the hotel. When we arrived, they just told us restaurant is out of order whole time we were stayinhin this hotel. Staff also said they r not gonna make any refunds or anything because of that. We paid in advance before arrived, and never had this kind of nightmare in any hotel im stayed, and therea a lot of them. Restaurant were our main reason why we chose exactly this hotel. Cant recommend this rathole.

Come to Radisson blu Athlone and discover your new powers of invisibility. Be seated at table and be ignored for 20 mins. Stop a waiter and ask for service, be told in a min, 10 mins later eventually, someone takes drinks order, another 10 mins still no drinks. Leave. Send email, telephone and tweet to try to make contact and still be ignored. This is unacceptable customer service in this day and age. Avoid.

Rude and unprofessional fr9nt desk at Radisson Blu Leeds. Called about a restaurant reservation, with the objective of also booking a room. Bad telephone manners, put the phone down before I could finish my requests. From N unhappy Platinum Member... off to book into another business hotel.

The buffet was abysmal! I went to the Radisson Blue Dhaka water garden for lunch. If wasting money has a face then this is it :3 ... Never gonna visit this place again. So bad!

I stayed at the Radisson Blu with my mum on the 12 & 13 April 2021. My mum is severely disabled and we booked the accessible room on the 4th floor. There wasn't enough room for all mum's aides so the hotel gave me the adjoining room and when I got the bill, they didn't charge for the extra room. We came up for a funeral as my uncle died of Covid and the next day the staff showed so much care and concern for my mum, it was touching. One of the staff even brought me a coffee to my room at 7.30 am. I have never felt so well looked after and I just want to say how difficult it is travelling with someone disabled but the staff made it easy. Thank you. We have stayed before because the accessible facilities are second to none. If you are disabled I really recommend it. We will definitely stay again. Mum was really happy and says thank you.

I stayed at this hotel once in Bristol and I really loved it. Nice and cosy rooms. The staff was helpful, breakfast yummy. Very good selection on the buffet.